To ensure an exceptional customer experience, we are pleased to outline our return and exchange policy:

*1. Return Request*
Return requests must be submitted at least 48 hours before the scheduled service appointment by contacting customer service via phone or email.

*2. Fees and Commissions*
Upon approval of the return request, applicable fees and commissions will be deducted by the payment gateway.

*3. Payment via Tabby and Tamara*
For orders paid through installment services such as Tabby and Tamara, you must contact the service provider to cancel the order. The store’s return policy will apply.

*4. Appointment Rescheduling*

You can request to reschedule your previously booked appointment by contacting customer service at least 48 hours in advance. New appointments will be scheduled based on availability. Please note that you are limited to three rescheduling attempts.